$2 Million in Charges Processed in One Week for a Medical Practice
Client name withheld for privacy.
The weekly charge-entry target was $900,000. In the account’s record week, our remote medical billing team processed $2 million in charges. For a growing multi-specialty practice struggling to keep up, it was a notable change in billing throughput.
The challenge
The practice’s patient volume was growing, and its internal team was falling behind on charge entry. Delays in entering charges added pressure to the revenue cycle and left staff with more work to catch up on.
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How we helped
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We reviewed the charge-entry workflow, identified bottlenecks, and matched billing specialists to the work the practice needed covered.
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Our remote team worked with the practice on quality-control checkpoints, performance monitoring, and ongoing workflow adjustments.
The result
The account’s record week reached $2 million in charges processed, compared with the $900,000 weekly target. That is $1.1 million above target, or approximately 122% above target. Charges entered represent billing activity, not cash collected.
What this means for your team
When charge entry falls behind, additional capacity has to fit the workflow. We help practices discuss the work that needs coverage, the experience required, and how their internal and remote teams will coordinate.
Explore our medical billing and revenue cycle management services, including help with selected functions.
Let’s talk about the billing work your team needs covered.
Tell us where your team could use help. We’ll talk through a scope that fits your operation.