Microwize Technology Privacy Policy

Last Updated: May 2026

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate an individual.

Please read this policy carefully to understand how we collect, use, protect, and handle your information.

What personal information do we collect?

When ordering, registering, or interacting with our site, you may be asked to enter:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Other details to improve your experience

When do we collect information?

We collect information when you:

  • Fill out a form
  • Register or make a purchase
  • Submit a support request
  • Interact with our website

How do we use your information?

We may use your information to:

  • Personalize your experience
  • Improve our website and services
  • Respond to customer service requests
  • Process transactions
  • Send updates, promotions, or service-related communications
  • Request feedback or reviews
  • Follow up after correspondence

How do we protect your information?

  • Our website is regularly scanned for vulnerabilities
  • We use malware scanning and secure networks
  • Sensitive data is encrypted via SSL
  • Access to personal data is restricted to authorized personnel
  • Payments are processed through secure third-party gateways

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand user behavior and site usage
  • Improve user experience
  • Support advertising and analytics efforts

We may use third-party tools such as:

  • Google Analytics
  • Google Ads / DoubleClick
  • Microsoft Clarity (session replay, heatmaps, behavior tracking)

These tools may collect:

  • IP address
  • Device/browser information
  • Pages visited and interactions

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Third-Party Disclosure

We do not sell your personal information.

We may share information with:

  • Service providers (hosting, analytics, marketing platforms)
  • Payment processors
  • Legal authorities when required

Non-personally identifiable data may be used for marketing or analytics purposes.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

Google Advertising

We use Google Ads and related tools, which may use cookies to serve ads based on prior visits.

You can opt out via:

  • Google Ad Settings
  • Network Advertising Initiative

Your Privacy Rights (CCPA/CPRA and Similar Laws)

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request deletion of your data
  • Request correction of inaccurate data
  • Opt out of the sale or sharing of personal data
  • Limit use of sensitive personal information

To exercise these rights, contact us using the information below.

We do not sell personal information as defined under CCPA.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Healthcare & HIPAA Notice

Microwize provides services to healthcare organizations. However:

  • This website is not intended to collect Protected Health Information (PHI)
  • Users should not submit sensitive medical information through website forms

Where applicable, Microwize complies with HIPAA requirements through separate agreements and safeguards.

Do Not Track Signals

We honor Do Not Track (DNT) signals where supported.

Third-Party Behavioral Tracking

We use third-party analytics and advertising tools as described above. These tools may track user interactions to improve performance and marketing.

Children’s Information (COPPA)

We do not market to or knowingly collect information from children under 13.

Data Breach Notification

In the event of a data breach, we will:

  • Notify users via email within 7 business days
  • Provide notice on our website within 1 business day

Email Communications (CAN-SPAM)

We collect your email to:

  • Respond to inquiries
  • Process orders
  • Send updates and marketing communications

We agree to:

  • Use accurate subject lines
  • Identify promotional messages clearly
  • Include our physical address
  • Honor opt-out requests

To unsubscribe:

Microsoft Clarity

We use Microsoft Clarity to understand user behavior through heatmaps and session recordings.

For more information, visit the Microsoft Privacy Statement:
https://privacy.microsoft.com/privacystatement

Contacting Us

If you have questions about this policy:

Microwize Technology
1 Kalisa Way Suite 101
Paramus, NJ 07652
USA

📧 support@microwize.com
📞 800-955-0321

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