Support

Support Plans

Microwize maintains a better than 98% customer satisfaction rating. We take our clients needs seriously. When clients need help, we’re there for them.

The hallmark of all great companies is their customer service and support operations. At Microwize, we believe that we offer the best support in our industry. Our support offerings cover all our product lines including:

Benefits of Support

With ever changing government and insurance company rules and regulations, it’s hard for a practice to keep up with them on their own. That’s where we come in. It is our job to stay updated with all market changes and present viable options to our clients. Our customers receive assistance in many different ways, such as:

  • Free online user forum – We’ve built the ultimate online user community where users help users — and our staff monitors the forum to pitch in as well.
  • Free medical newsletter – We compile relevant articles that our clients find invaluable.
  • User group meetings – We host a monthly user group session for our registered support clients that cover the hot topics of the day. You are invited for a half-day session to learn important tips and tricks for your software.
  • Phone Support Contracts – We offer unlimited phone and remote support for one low price. This is the best option for busy practices who need immediate answers.
  • Assurance Plans – Are you tired of software upgrades? We offer Assurance Plans that eliminate software upgrades. You pay a low annual fee and we guarantee that you receive all software upgrades covered under your plan. No more surprise upgrade expenses.

Confused about all the choices? We can help.
Contact our consultants to get more information, Call 201-322-4100 or Click Here

Top Products/Services With Unlimited Support

Medisoft cloud by microwize - Microwize Support

Medisoft Cloud Includes:

Free training
Unlimited support
Unlimited practices and providers
Upgrades and updates
Compatible with both Mac and PC
Access anytime and from anywhere
Never worry about backups, training, or support
One low monthly fee – makes it easier to budget

lytec cloud - Microwize Support

Lytec Cloud Includes:

Free training
Unlimited support
Unlimited practices and providers
Upgrades and updates
Compatible with both Mac and PC
Access anytime and from anywhere
Never worry about backups, training, or support
One low monthly fee – makes it easier to budget

Need more info?

Call us at 201-322-4100

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