MEDISOFT Support

MEDISOFT Customer Service Number: 800-955-0321

If you’re looking for the best MEDISOFT tech support, look no further than Microwize. We specialize in solving physicians’ issues quickly and efficiently with fast and friendly support.

Since 1997, thousands of healthcare professionals have trusted us to provide fast and reliable support for their MEDISOFT software. Our highly trained technicians are here to get your medical billing system back on track or resolve any other problems you might face.

Medisoft assistance

MEDISOFT Support Plans

Cloud Support

Get unlimited support with MEDISOFT cloud. Software support is included with all monthly cloud subscriptions.

Gold Support

Unlimited support for your on-premises Medisoft software. For a flat fee, we can offer unlimited MEDISOFT-related support. You will also have access to our online support forum and free attendance to our monthly user group, where you wll learn best practices and tips and tricks for MEDISOFT.

MEDISOFT Membership

For as little as $14.95 per month, you can join MEDISOFT membership support, aka “pay as you go,” where you have access to our online support forum and free attendance to our monthly user groups. Additionally, you will be charged in 15-minute increments for any provided support at a special discounted rate.

Hourly Support

Hourly support is available for a minimum of one hour, which can be used within one full month. Hourly support time can be used toward IT services or MEDISOFT-related issues.

User Groups

Learn from the experts and your peers. Our monthly user groups give you industry updates, best practices, tips and tricks, and Q&A.

Medisoft Support ForumOnline User Forum

Connect with Microwize experts and your peers online, search our support forum, and much more.

Medisoft Tech Support ConsultantsMEDISOFT Support Portal

Log your own support tickets and get status updates on open tickets, and read your issue log to see who helped you and how we solved it.

Unbeatable MEDISOFT Tech Support

We offer online support, on-site support, and free forum support. We also have a section dedicated to MEDISOFT ICD-10 support on the forum for MEDISOFT’s most frequently asked questions (FAQs). In case you are in need of medical coding support assistance, we have partners that can help.

Support Team

Medisoft Support Manager - Michael Salib

Michael Salib

Robert Dominguez

Robert Dominguez

Ahmed Khaled

Ahmed Khaled

Joe Larson

Joe Larson

Vaida Carpenter

Vaida Carpenter

Moon Jung

Moon Jung

Ahmed Hassan

Ahmed Hassan

Nesma Mansour

Nesma Mansour

Jonathan McCloskey

Jonathan McCloskey

Abey Elsayed

Abey El-Sayed

Saif Ben-Ali

Saif Ben-Ali

Andersen Silva

Andersen Silva

MEDISOFT Support Numbers:

201-322-4100 or 800-955-0321

If time or distance makes it difficult to receive on-site support, don’t worry. Microwize can still provide you expert support remotely, over the internet. We’ll give you access to all the software you need to connect, and a toll-free tech support number! It’s the fastest way to get real support, customized to your needs.

Fill out the form below and a Microwize consultant will get you enrolled in a support plan. 

Satisfied Clients

Don’t just take our word for it, see for yourself what our customers think about us.


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Cathy Berenbaum profile picture
Cathy Berenbaum
11 December 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
We can’t say enough positive comments about how fabulous Microwize is as a company. Their service and expertise has been exceptional. We have dealt with them for an extremely long time and would not hesitate to recommend them. They have gone above and beyond in handing our office and now it’s closure and has made the process seamless. The staff has been attentive, thorough and very professional We highly recommend them and wish them continued success.
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Paul Goodwin profile picture
Paul Goodwin
4 December 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Always enjoy working with the Microwize product manages, engineers and Support staff. Very responsive and a pleasure to deal with
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Gary Turer profile picture
Gary Turer
29 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
I have been very happy with Microwize Technology over the past several years. They have been very helpful with my electronic medical records, remote secretary, MIPS reporting, and computer support. Special thanks to Moon, Edward, Vlad, Saif, and Maryann for their outstanding services. I would recommend Microwize highly to my medical colleagues! I would also like to praise Yasmin Yasser for her outstanding service to me regarding MIPS/MACRA submission-she has been wonderful!
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Andrea Diamant profile picture
Andrea Diamant
14 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Microwize is the best, hands down. Whether it be tech Support or the remote employee service. Noha H has been working my account with Mohamed Z and they are very easy and efficient to work with.
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Thomas Murray profile picture
Thomas Murray
28 August 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Ahmed Khaled did an excellent job of assisting me today. He demonstrated a weath of knowledge and resolved my problem quickly. At one point I asked a question and he took the time to research a type of report to give me the definition of what exactly the report included. He was so patient, kind, and understanding. Thanks you for hiring such a skilled worker. Another day, He did a wonderful job, listening, understanding, and providing confidence in me being able to do what I need to do. Being a newby, it has been a great challenge, but also a great encouragement as I find success in my progress. It is my preveledge to give you a good report. Just knowing Ahmed is the one to help me encourages me greatly. Thanks, Ahmed 8/28/24 Today's service call was quite lengthy as I had a lot of questions and really needed to know about how to fix rejected claims. He was his usual kind, caring, patient, and thourough self. He communicated so well that it really: instilled confidence in his explanation, made me excited about getting the claims corrected, and more self ashured about handling future problems with claims. I have only been doing this job, without any prior knowledge, for 1 yr. 2 mos, so I need to not only know the answers, but understand how the programs works together. Ahmed always makes me feel appreciated, that he was working with a professional, that any question is welcomed and even encouraged. I think the service offered by Microwize is their best feature. They have such qualified technical support and are ALWAYS customer oriented, I would recommend them to anyone looking for a quality software package for medical billing and support. Here's to you, Ahmed - on a scale of 1-10, I would give you a 12. Thanks again for all your assistance.
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michele ward profile picture
michele ward
22 August 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
I am so very pleased with the prompt, patient and professional service I receive every time I have called for assistance. Virginia William and Michael Salib were wonderful, delightful people who went the extra mile to help me today. Everyone should sign up for Microwize as their Medisoft provider!
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John Moglia profile picture
John Moglia
20 August 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Microwize staff are prompt and efficient in returning calls for service. Tech staff Knowledgeable, Fast and Effective in solving problems and providing advice. Very cost effective.
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Faten Katbeh profile picture
Faten Katbeh
11 August 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
We have been doing business with Microwize for more than 10 years. What they always provided to us exceeded expectations. Very knowledgable staff, professional and helpful. We started our relationship with them when we used to buy our Medisoft from them many years ago. We later switched to Medisoft on their cloud and now have the peace of mind of having secure data without having to worry about upgrades or backup. We also use their remote employee service to support our organization with many things related to our billing cycle. They are flexible, courteous and very highly recommended to any healthcare organization.

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