LYTEC Support

LYTEC Support Plans

Do I have other LYTEC support options?

Working with LYTEC is easy when you work with a company that appreciates and respects your business, time, and staff. With our industry experts, you get a variety of support options to fit your needs. We offer online, on-site, and free forum support.

We also have a section dedicated to LYTEC ICD-10 support in the forum for the most frequently asked questions (Q&A). In case you are in need of medical coding support help, we have partners that can assist.

Microwize has been helping physicians solve LYTEC issues since 1997.
That is why we have top-rated support year after year. As experts in the field, you can rest assured that Microwize can solve all of your LYTEC issues.

Don’t just take our word for it!
Read about how we’ve been helping physicians since 1997.

 
 
 
 
  EXCELLENT  
  
 Based on 123 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cathy Berenbaum 
 
11 December 2024
 
 
  
We can’t say enough positive comments about how fabulous Microwize is as a company.  Their service and expertise  has been exceptional. We have dealt with them for an extremely long time and would not hesitate to recommend them. They have gone above and beyond in handing our office and now it’s closure and has made the process seamless.  The staff has been attentive, thorough and very professional
We highly recommend them and wish them continued success.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Goodwin 
 
4 December 2024
 
 
  
Always enjoy working with the Microwize product manages, engineers and Support staff.  Very responsive and a pleasure to deal with
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gary Turer 
 
29 October 2024
 
 
  
I have been very happy with Microwize Technology over the past several years.  They have been very helpful with my electronic medical records, remote secretary, MIPS reporting, and computer support.  Special thanks to Moon, Edward, Vlad, Saif, and Maryann for their outstanding services.  I would recommend Microwize highly to my medical colleagues!
I would also like to praise Yasmin Yasser for her outstanding service to me regarding MIPS/MACRA submission-she has been wonderful!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrea Diamant 
 
14 October 2024
 
 
  
Microwize is the best, hands down. Whether it be  tech Support or the remote employee service.  Noha H has been working my account with Mohamed Z and they are very easy and efficient to work with.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Thomas Murray 
 
28 August 2024
 
 
  
Ahmed Khaled did an excellent job of assisting me today.  He demonstrated a weath of knowledge and resolved my problem quickly.  At one point I asked a question and he took the time to research a type of report to give me the definition of what exactly the report included.  He was so patient, kind, and understanding.  Thanks you for hiring such a skilled worker.

Another day,  He did a wonderful job, listening, understanding, and providing confidence in me being able to do what I need to do.  Being a newby, it has been a great challenge, but also a great encouragement as I find success in my progress.  It is my preveledge to give you a good report.  Just knowing Ahmed is the one to help me encourages me greatly.  Thanks, Ahmed

8/28/24
Today's service call was quite lengthy as I had a lot of questions and really needed to know about how to fix rejected claims.  He was his usual kind, caring, patient, and thourough self.  He communicated so well that it really: instilled confidence in his explanation, made me excited about getting the claims corrected, and  more self ashured about handling future problems with claims.  I have only been doing this job, without any prior knowledge, for 1 yr. 2 mos, so I need to not only know the answers, but understand how the programs works together.  Ahmed  always makes me feel appreciated, that he was working with a professional, that any question is welcomed and even encouraged.  I think the service offered by Microwize is their best feature.  They have such qualified technical support and are ALWAYS customer oriented, I would recommend them to anyone looking for a quality software package for medical billing and support.  Here's to you, Ahmed - on a scale of 1-10, I would give you a 12.  Thanks again for all your assistance.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 michele ward 
 
22 August 2024
 
 
  
I am so very pleased with the prompt, patient and professional service I receive every time I have called for assistance.  Virginia William and Michael Salib were wonderful, delightful people who went the extra mile to help me today.  Everyone should sign up for Microwize as their Medisoft provider!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Moglia 
 
20 August 2024
 
 
  
Microwize staff are prompt and efficient in returning calls for service.
Tech staff Knowledgeable, Fast and Effective in solving problems and providing advice.
Very cost effective.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Faten Katbeh 
 
11 August 2024
 
 
  
We have been doing business with Microwize for more than 10 years. What they always provided to us exceeded expectations. Very knowledgable staff, professional and helpful. We started our relationship with them when we used to buy our Medisoft from them many years ago. We later switched to Medisoft on their cloud and now have the peace of mind of having secure data  without having to worry about upgrades or backup. We also use their remote employee service to support our organization with many things related to our billing cycle. They are flexible, courteous and very highly recommended to any healthcare organization.