$189,000 in Reported Revenue for a New England Medical Practice

Practice staff collaborating around a computer; illustrative photograph — Illustrative stock photograph; not the featured client or its staff.

Client name withheld for privacy.

Difficult payer claims do not pause the rest of a practice’s billing work. For this New England account, we kept both in view: the recurring account responsibilities and the claims that needed sustained follow-up.

The challenge

The account had payer claims that had been difficult for some time. Our team needed to keep giving those claims attention while maintaining the ongoing billing operation.

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How we helped

We coordinated account responsibilities and put shared billing processes in place.
One of our team members set up payer portals and followed up on difficult claims. Other specialists maintained core account work and contributed to the tasks affecting performance. The effort depended on the team working together.

The result

The account reached $189,000 in revenue, its highest total at that point. Our team supported the account through shared billing processes, coordinated responsibilities, and sustained payer follow-up.

What this means for your team

Persistent follow-up works best when it has a clear place in the day-to-day operation. We help practices look at the outstanding claims and the coordination needed to keep that work moving.

Explore our medical billing and revenue cycle management services, including help with selected functions.

Let’s build a more consistent follow-up routine.

Tell us where your team could use help. We’ll talk through a scope that fits your operation.

Let’s Talk About Your Billing