What should be included in patient satisfaction survey? Do you remember the last time you noticed how your practice going on with your patients. Guess it’s been a while. You may think it is not compulsory, however, the patient satisfaction surveys are crucial to identify what the good things and/or areas are in your practice and what should be improved in your and/or other’s practice to achieve better patient satisfaction.
Many practices are beginning to enjoy the power of patient portal provides to better engage with patients — even to collect payments. But for Jennifer Cossin, billing manager, it’s the portal’s potential that holds the most promise.
“Honestly, you absolutely need an online presence today,” Jennifer said. “But there are a lot of things that we could do with our portal,