What’s the Difference Between Using MEDISOFT in the Cloud vs. On-Premises?

Many healthcare providers use MEDISOFT, a popular medical billing software that’s available in both cloud and on-premises versions. However, it can be challenging to wrap one’s head around the idea, especially if they’re been using the on-premises version for years. “If I’ve been using MEDISOFT on my own computers for years now, why should I change that?” While there are certainly good reasons to own your own software and run it on your own hardware, MEDISOFT Cloud has its benefits, too.  


One of the biggest benefits of using the cloud version of MEDISOFT is security. When you use the cloud version, the vendor hosts the software on its own server, which means that you don’t have to worry about maintaining your own server or securing your data. When you have the on-premises version of any software, maintenance and security can get expensive very quickly. The cloud version means the vendor is responsible for ensuring that the software is up-to-date and that all security measures are in place to protect your data. Vendors like Microwize specialize in healthcare IT, so you can rest assured knowing that your data is protected in accordance with industry standards and HIPAA regulations.  

Updates and Upgrades  

Paying for and scheduling upgrades to your MEDISOFT billing software can be a hassle. Every single computer that runs MEDISOFT needs to be upgraded, sometimes they’re not logged in with the right permissions to install/uninstall, and of course no one can use the computers while the upgrade is taking place. With MEDISOFT Cloud, the upgrade only needs to be done by Microwize techs on the cloud server itself, which doesn’t require you to do anything.  Windows Updates and upgrades are also handled behind the scenes by us, saving you time, money, and stress.  


Having a reliable and recent backup of your data is always critical; in the event of an emergency, you need to know that you’re not going to lose much (if any) work and patient information, even if accessing it may take some time and effort. If your server has crashed and is unrecoverable, for example, you’d need to reinstall MEDISOFT on another before you could restore the backup and use it. With MEDISOFT Cloud, backups are run (and tested) regularly, and can be quickly, easily restored by us if something goes wrong. Even if the virtual server itself encounters serious issues, we can replicate it with your data in short order to get you back up and running.  


In addition to free live one-on-one training for every cloud client, Microwize also offers an educational course about MEDISOFT Cloud that practices can use to train other billers on their software. This course covers topics such as patient and insurance data entry, claim submission, payment posting, and reporting. Best of all? This course is absolutely free to all MEDISOFT Cloud clients. With this training, practices can ensure that their billers are fully trained and equipped to use MEDISOFT Cloud effectively, leading to better billing accuracy, faster payment processing, and improved revenue cycle management. 

Flexibility & Scalability 

Another benefit of using the cloud version of MEDISOFT is that it is more flexible and scalable than the on-premises version. With the cloud version, you can easily add or remove users, and you can scale up or down as needed to accommodate changes in your business. This makes it a great choice for organizations that are growing or that have fluctuating demand for their services. 

On the other hand, the on-premises version of MEDISOFT may be a better choicemedisoft cloud vs on premises for organizations that have strict control over their data or that require a high degree of customization. With the on-premises version, you have complete control over your data and can customize the software to meet your specific needs. This may be important for organizations that have unique billing requirements or that need to integrate MEDISOFT with other software systems. 

The choice between using MEDISOFT in the cloud versus on-premises depends on your organization’s specific needs. The cloud version offers benefits such as enhanced security and scalability, while the on-premises version may be better for organizations that require more control and customization. Microwize’s MEDISOFT Cloud is a great option for healthcare providers who want the benefits of cloud-based software with the added security and expertise of a healthcare technology and security specialist.