Features & Benefits

Recommendations

During your regular billing file reviews, you manage the rules that generate recommended accounts for collections.

Approvals

From the recommendations, you can approve accounts sent and withdraw accounts at anytime.

Visibility

You can see a list of all contact activities for every open account.

Write-Offs

You are notified of, and must approve, any write-offs that your Payers offer.

Professional & Respectful

Our client’s payers are treated with respect and courtesy by our collections partner’s Recovery Team, who receive ongoing compliance training, courtesy coaching, and 75% of whom are bilingual.

Persuasive & Effective

The Revenue Recovery team tactfully lets payers know that you’re serious about getting paid, and it uses proven methods to increase your revenue recovery rates above the industry average.

Payment Plans

When a Payer is unable to pay in full for valid reasons, you will be offered pre-authorized payment plan (PlanPay) options that give payments when none were otherwise likely.

Deposits & Invoicing

Payments collected through BillFlash Payment Services will be deposited directly into the bank account used with your BillFlash Payment Services account. Invoices will include related fees.