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I am Kathy from Dr. Sheppard’s office. When I enter and ICD 9 code in patient transaction and right click to edit dx to ICD 10 the ICD9 code is in the ICD 10 box. What am doing wrong. Thank you in advance for your help Kathy.
Some users reported this. This can happen if you did mapping if you have a Medisoft version older than 19.1.3.38 to fix:
1. call Medisoft support and we will apply a fix for you. (support contract is needed)
2. If you are on Medisoft 19 You show install the Medisoft SP1 hot fix which will put you with Medisoft 19.1.3.38
3. Medisoft version 20 don’t have this bug reported.
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