MedXCom App to Reduce Miscommunications

doctor on phoneNew Jersey-based bariatric surgeon Michael Nusbaum has created a mobile app to help doctors ensure their phone conversations are not misunderstood.  Communications errors are increasingly likely with more and more providers using smartphones inside and outside of the office setting, and as these devices are becoming a “comfort tool” for doctors, there is a need to avoid mistakes from misinterpreted directions to “‘he said, she said’ moments” where doctors and patients recall conversations differently.

The MedXCom application is designed to work with any Electronic Medical Records software to allow the provider to access patients’ records on the smartphone and to add the conversations to the records.  Nusbaum’s career in mobile healthcare IT began when he founded Hamilton Scientific in 1998 with the concept of creating an early cloud-based EMR software system.  An interest in seeing EMRs evolve into more dynamic systems led him to launch Giffen Solutions in 2010 and create MedXCom to connect mobile devices to EMRs with real-time access.  Patients can use the product to add information, make doctors’ appointments, and receive automated reminders.

Systems like McKesson Practice Choice and Allscripts MyWay can help medical practices reduce errors and increase efficiency; Microwize Technology is here to help along every step from installation to implementation to training.