Monica Rivera, Author at Microwize Technology

Medical Billing KPIs You Should Be Tracking in 2025

By Monica Rivera | March 4, 2025

9 Essential KPIs for Effective Medical Billing Medical practices thrive on the revenue generated from medical billing. Poor billing processes can lead to revenue losses, claim denials, and financial trouble. [...]

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Practice Management Tips

Top 10 Best Doctor Review Sites in 2025

By Monica Rivera | February 6, 2025

The Importance of Doctor Review Sites Doctor review sites play a crucial role in helping patients make informed healthcare decisions. With online platforms allowing patients to share their experiences, these

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Medisoft Tips

Everything You Need to Know About MEDISOFT Version 29

By Monica Rivera | October 9, 2024

MEDISOFT Version 29 is the latest release of one of the most trusted practice management solutions in healthcare. Packed with new features and improvements, this update is designed to make

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Medisoft Tips

MEDISOFT Cloud: FAQs and Migration Guide

By Monica Rivera | July 26, 2024

Thinking about making the switch to Medisoft Cloud? It's a great choice for many medical practices, offering increased accessibility, improved collaboration, and potential cost savings. But it's natural to have

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Healthcare IT

What Caused the Change Healthcare Cyberattack?

By Monica Rivera | April 29, 2024

Recently, the healthcare industry faced a significant threat in the form of a cyberattack on Change Healthcare, a prominent clearinghouse in the field. This event not only disrupted services but

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Healthcare IT Healthcare Laws and Regulations

Update on Restoring Change Healthcare Systems

By Monica Rivera | April 23, 2024

Change Healthcare Update: A Path Forward As we navigate through the challenges presented by the ongoing service outage, we want to provide a Change Healthcare update to our valued clients

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Medisoft Tips

Exploring the Best Alternatives to ZocDoc and PatientPop for Your Practice

By Monica Rivera | March 29, 2024

Choosing the right digital platform for your medical practice is crucial in today's technology-driven world. With options like ZocDoc and PatientPop available, it's important to consider the aspects of functionality,

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Medisoft Tips

Addressing Change Healthcare Cyberattack: Webinar Replay

By Monica Rivera | March 6, 2024

In the wake of the recent cyberattack on Change Healthcare, many providers find themselves navigating uncertain waters. We conducted a collaborative discussion between Microwize and affected providers, offering a deep

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Healthcare News

FAQ on the Change Healthcare Outage: What Providers Need to Know

By Monica Rivera | February 29, 2024

What Happened? On February 20th, 2024, Optum, Inc. reported a cybersecurity breach causing significant network disruptions to its Change Healthcare clearinghouse services. This issue led to an immediate shutdown of

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The Importance Of Cybersecurity in Healthcare

Healthcare Laws and Regulations Healthcare News

Capital Health Cyberattack: A Lesson in Healthcare Cybersecurity

By Monica Rivera | February 2, 2024

The recent cyberattack on Capital Health, which potentially exposed patients' sensitive information, has brought to light once again the critical importance of robust cybersecurity measures within the healthcare industry. This

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