What should be included in patient satisfaction survey

What should be included in patient satisfaction survey?

What should be included in patient satisfaction survey? Do you remember the last time you noticed how your practice going on with your patients. Guess it’s been a while. You may think it is not compulsory, however, the patient satisfaction surveys are crucial to identify what the good things and/or areas are in your practice and what should be improved in your and/or other’s practice to achieve better patient satisfaction.

New RCM (Revenue Cycle Management) services with no upfront investments

PARAMUS, N.J. – Nov. 1, 2017 – PRLog — Microwize Technology – a Healthcare IT firm providing Electronic Health Records, Medical Billing software, and solutions – located in Paramus, New Jersey announces the release of new RCM (Revenue Cycle Management) services with no upfront investments.

Power of patient Portal

Many practices are beginning to enjoy the power of patient portal provides to better engage with patients — even to collect payments. But for Jennifer Cossin, billing manager, it’s the portal’s potential that holds the most promise.

“Honestly, you absolutely need an online presence today,” Jennifer said. “But there are a lot of things that we could do with our portal,

Medisoft Accounting Cleanup Utility

Medisoft Accounting Cleanup Utilitiy

One of the best new features in Medisoft Version 21.

Regardless of whether or not you inherited an accounting mess from another biller or the billing history has been neglected, Medisoft V21 is equipped with an accounting cleaning tool that will allow you to purge all transactions.  

Why should hackers have easier access to EHRs than patients?

Hackers Have Easier Access to EHRs Than Patients

Eric Topol and Kathryn Haun put up the case for holding medical data in personal clouds or electronic digital wallets, helping patients and getting rid of centralized targets for cyber crooks.
In a recent New York Times opinion piece Eric Topol, MD and Kathryn Haun,

Medicare’s chronic-care management fee: How some are making it work

Since January 2016, the CMS has taken care of the monthly costs for chronic-care management of patients not performed during a personal patient visit. The CMS disclosed that around 35 million Medicare beneficiaries meet the criteria to be given this billable care-management assistance. But the agency has only seen reimbursement requests for just around 100,000.

MACRA, The New Payment Reform: How To Avoid Penalties



Welcome to the world of MACRA!  In this video webinar the EHR team explains the difference between MIPS and APM as well as the requirements they have.  Changes from existing programs (MU & PQRS) happening in MIPS are discussed and suggestions for practice work flow to meet the requirements are provided.  

MIPS Track, What’s the MACRA Quality Payment Program?


MIPs, is one of the MACRA tracks, during this webinar recording, we will take you into a deep dive into the composite score and four performance categories that make up the Merit-Based Incentive System which include: Quality, Clinical Improvement Activities, Cost, and Advancing Care Information.
We will go over how they relate to Meaningful Use and PQRS,

From Paper to Paperless

As electronic health records are becoming the norm for clinical settings such as hospitals, there are still many that are in transition. Paper communication still occurs while health care professional adjust to the digital methods of data basing. Types of issues to consider during this transition are the security requirements and strict privacy policies of the Health Insurance Portability and Accountability Act (HIPAA) and the more recent Health Information Technology for Economic and Clinical Health (HITECH) Act.

How to Defend Your Network Against the Ransomware Virus

Think like a detective. A loved one is in the hospital and (Most Healthcare Practices). You are visiting and the normal daily processes are continuing about like nothing is wrong. A conversation between two nurses catches your ear. They mention briefly about some information being held for ransom and no one can access their computers.