Thinking about making the switch to Medisoft Cloud? It’s a great choice for many medical practices, offering increased accessibility, improved collaboration, and potential cost savings. But it’s natural to have questions about the transition. Let’s dive into some of the most frequently asked questions (FAQs) about Medisoft Cloud:
1. Can I access my existing Medisoft data in the cloud?
Absolutely! One of the biggest advantages of Medisoft Cloud is that you can seamlessly migrate all your existing Medisoft data, regardless of its age. This includes custom forms, reports, and everything else you rely on in your current setup.
2. How quickly can I make the move to the Medisoft Cloud?
The cloud migration process itself can be surprisingly swift, often completed within 24 hours. However, setting up the clearinghouse connection (which allows you to exchange data securely with payers and other healthcare providers) may take an additional 1-2 hours per practice/dataset.
3. Do I need to upgrade my current version of Medisoft software?
No upgrade headaches here! When you switch to Medisoft Cloud, you’ll automatically be using the latest version of the software. This eliminates the need to purchase any expensive upgrades in the future, ensuring your practice stays at the forefront of medical technology. Read more about what you get when you upgrade to Medisoft.
4. What if I have multiple providers in my practice? How many users do I need?
Medisoft pricing is based on the number of users who need access to the system, regardless of the number of providers in your practice. In this case, a “user” refers to any individual who needs to log in to the software, such as physicians, nurses, billing staff, and administrative personnel. The key factor is how many people need to log in at the same time. Each user requires a separate login, so the number of users dictates how many can access the cloud platform simultaneously.
For example, even if you have multiple providers, you might not need a user license for each provider if not all of them need to log in. The number of users depends on who in your practice needs regular access to the system for tasks like scheduling, billing, and reviewing patient data.
6. Can I use my existing clearinghouse with Medisoft Cloud?
The Medisoft Cloud platform is designed to connect with most clearinghouses, so you likely won’t need to switch. However, Microwize also offers clearinghouse services through Microwize EDI Direct, which integrates seamlessly with the cloud platform for a smooth billing experience.
7. What happens to my data if I decide to stop using Medisoft Cloud?
Your data is always under your control. If you ever decide to discontinue using Medisoft Cloud, your vendor can provide you with a data backup for each practice, assuming you are current on your payments and have no outstanding contract obligations.
8. Is Medisoft Cloud a subscription service or do I own the software?
The Medisoft Cloud is a cloud-based service, so you’ll be subscribing to the platform rather than owning the software outright. This means you’ll pay a monthly fee per user, and Microwize will be responsible for maintaining the software and infrastructure.
9. Do I need an internet connection to use Medisoft Cloud?
Absolutely. Since Medisoft Cloud is a web-based platform, you’ll need a reliable internet connection to access your data and utilize the software.
10. I am already on an older version of Medisoft software, can I use my existing data?
Yes! Medisoft Cloud can migrate all your existing Medisoft data, regardless of how old it is.
11. How many users will I need if I have two providers?
The user count for the cloud platform has nothing to do with the number of providers at the practice. You can decide how many people need access to the system, regardless of their role (provider, nurse, billing staff, etc.) This determines how many people can log in simultaneously.
12. Does the cloud come with the clearinghouse included?
No, Medisoft Cloud is priced by the user, whereas the clearinghouse service is priced by NPI/provider. You can choose to use any clearinghouse with Medisoft Cloud, or you can choose eMEDIX for a fully integrated billing experience.
We hope this FAQ has addressed some of your concerns about transitioning to the Medisoft Cloud. If you have any other questions, don’t hesitate to contact Microwize for more information. With its scalability, easy-to-use interface, and unlimited software support, it’s no wonder it’s been the top choice for practices across the nation for almost 30 years.
