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October 8, 2015 at 5:17 pm in reply to: Is RelayHealth ready for more than 4 diagnosis codes? #42925
Ahmed Khaled
ModeratorI am having problems with my Medisoft v19 including more than 4 DX codes on the electronic claim. I have no problem printing a paper claim with more than 4 dx codes. Just the electronic claims. Any suggestions?
Ahmed Khaled
ModeratorTo use the Medisoft Mobile App you must have the following:A. Medisoft version 19 or higher. Network version only.B. Firewall were you get to control portsC. iPad, iPad Mini, iPad Air or iPhoneD. Download the Medisoft Mobile App from the Apple App store on you mobile devise.Please see the attached files to help you with Medisoft Mobile App configurations.If you need additional help or want to upgrade your Medisoft, please call 800-955-0321 or go to https://www.microwize.com
Ahmed Khaled
ModeratorTo send claims in ANSI format Medisoft version 19 or higher, you must use “Revenue Manager” which is must be install by a certified technician. Call 800-955-0321 option 1https://www.microwize.com
February 24, 2015 at 9:44 pm in reply to: How can I print a recall list including patients not seen in 1yr but are over 18 #41972Ahmed Khaled
ModeratorPrint Appointment OpportunitiesUse this option to print a list of patients who have not been seen for a certain length of time for a certain reason, procedure, diagnosis, etc. For example, you could use this report to print a list of all those patients who have not been in to have a mammography in the last six months.NOTE: Repeating appointments are not considered if they have a status of canceled or rescheduled. Recall appointments are also not considered when printing this report.Another thing to be aware of is the phone numbers that appear on the report are from the records of each patient’s responsible party.Select Appointment Opportunities from the Print button of the appointment grid. The Print Appointment Opportunities window opens.Options ButtonClick the Options button to change the report settings.RangesDates: When you enter dates in this range, the program looks at the patients who have had appointments scheduled during that time and who meet the other criteria that you enter. If a patient has not been seen since the ending date in the range but has the same criteria, he/she will print on the report.Patients: Enter a range of patients to show on the report.Patient Codes: Enter a range of patient codes to show on the report.Patient Types: Enter a range of patient types to show on the report.Providers: Enter a range of providers whose patients you want to show on the report.Procedure: Enter a range of procedures assigned to appointments to show on the report.Hold Code: Enter a range of hold codes to show on the report.Reason Code: Enter a range of reason codes assigned to appointments to show on the report.Diagnosis Code: Enter a range of diagnosis codes to show on the report.for additional help please call us at 800-955-0321https://www.microwize.com
Ahmed Khaled
ModeratorIt is less than 8 month away for ICD-10, attend the next user group hosted by microwize:https://microwize.com/calendar.htm
Ahmed Khaled
ModeratorHi Kimbo,Unfortunately this happens all the time, you have 2 options:
1. Do Accounting reset, must be done by a certified professional like https://www.microwize.com , this will make a new data for you will everything except account balance and charges. You will have 2 databases the old and the new.
2. You can clean your accounting by running aging reports, find out which charges need to be cleaned, go to deposit list then receive zero EOB then start adjusting all the open balance, I will recommend a new adjustment code call it something like "Cleanup"If you need additional help contact Microwize at 800-955-0321 option 1November 6, 2014 at 5:25 pm in reply to: Lytec file showing Trojan horse BackDoor.Generic_c.ACEW #41969Ahmed Khaled
ModeratorThis is a false positive that we have had with other anti – virus makers in the past. You just need to exclude the folders from the scan and restore that file.
Ahmed Khaled
ModeratorThe Medisoft revenue manager error is a result of the CCI edit, you can force the claim to go out if you are 100 positive you will get paid with this ICD code by clicking the check box next to the claim number in RM.
Ahmed Khaled
ModeratorThe only way to remove provider in Medisoft version 19 is to make sure that provider is not link to any appointment, transaction billing or cases. If this provider was used for a while it is almost impossible to do that. My suggestions is to make that provider is inactive and no breaks or appointments is under that inactive provider.
Ahmed Khaled
ModeratorIn the Medisoft CMD 1500 2-12 don't have the dot any more, this is ok it is by design and not a bug.I will be covering ICd-9 /ICD-10 training on our next user group, please join us:Click on the following link:https://microwize.com/calendar.htmor call us at 800-955-0321 option 1
Ahmed Khaled
ModeratorHow to print a zero-balance statement in Medisoft:when create statements in Medisoft look out for the range "amount" it is usually starts at .01 or sometimes $5.00, this will not let you do $0 statement because about over zero in the range.One of the best way to do this in Medisoft to print a zero balance statement in Medisoft is to do the following:1. Customize a reminder statement in report design2. Go to report property and turn it to standard3. Save the statement with a new name4. When running the statement watch out for the dollar amount range as I explained above.PS. I you have Microwize support we can help you with this if you called us or join me at the next user group which I will show you live how to do this. to register for the next user group click i=on the following link:https://microwize.com/calendar.htmor call us at 800-955-0321 option 1
Ahmed Khaled
ModeratorOne trick I used is put the note in Case/comment/allergies. WHen you create a new appt for that pt in office hours, the note shows up!
Ahmed Khaled
ModeratorOpen your mwdff.add file in Advantage Data Architect, open the table you want, then choose export function to export to HTML, Excel, … whatever your heart desires.Since you ask this question, you might not have ever used ARC (Advantage Data Architect). It's an indispensable tool for me.
Ahmed Khaled
ModeratorIf you are still looking for the information:Here is a link to the user manual onlinehttp://www.chnwmd.com/pdf/Medisoft%20v17%20User%20Manual.pdfNumbered page 153 (163 on the counter at the top of the page) talks about exporting to excel.Good luck!
Ahmed Khaled
Moderatorgo into Revenue Management then click on configure, then choose receivers in the dropdown menu. in the list of receivers locate the medicare receiver and verify that the username and password are correct in there.
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